Shipping policy

Order Processing Time

Orders are typically processed within 1 business days after payment has been successfully received. Please note that orders placed on weekends or holidays may take longer to process.

Estimated Delivery Time

The estimated delivery time for your order will depend on the shipping method chosen and your location. Please keep in mind that delivery times may be affected by factors such as product availability and unforeseen circumstances like weather conditions or customs delays. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

Shipping Restrictions

We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, please be aware that there may be certain items in our catalog that are subject to shipping restrictions or regulations, and we may not be able to ship them to your location.

International Customs and Duties

For customers outside of The Netherlands, please be aware that your order may be subject to import duties, taxes, and customs fees imposed by your country's customs authorities. These fees are not included in the purchase price and are the responsibility of the recipient. Please check with your local customs office for more information on these potential charges.

Contact Information

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at support@draindodger.com. We are here to assist you and ensure your shopping experience with us is as smooth as possible.